01ProblemA digital platform is hard to use, slow to change or disconnected from business systems.02MethodDiscover03OutcomeA clear decision on Digital Product Strategy, tied to the business goal and audience
Digital ProductStructureOperate
Slide 1 of 3: Digital Product Strategy
Service overview
What Digital Product Strategy should accomplish
Define the users, value, operating model and delivery priorities for a digital product. We begin by reviewing customer tasks, content structure, accessibility, performance and integration constraints, then scope the work so the responsible team can run and improve it after delivery.
Service focusDigital Product Strategy
Define the users, value, operating model and delivery priorities for a digital product.
Define the users, value, operating model and delivery priorities for a digital product. The final scope lists the decisions, implementation work, review points and handover needed for that outcome.
How does WebGeneric choose an approach for Digital Product Strategy?+
We compare customer tasks, content structure, accessibility, performance and integration constraints. The recommendation reflects the client's priorities, current setup and ability to operate the result.
What should the client team provide for Digital Product Strategy?+
Current analytics, priority journeys, content, technical access and the people who will own the platform after launch.
Enquire about Digital Product Strategy
Share the requirement, current system and useful constraints.
We will use the information to confirm whether this service is the right starting point.
Discuss Digital Product Strategy
Start with the outcome, current setup and the people who will own the work.